Answer
Sometimes tax authorities require a tax document such as a tax voucher, dividend note or another tax statement from your broker in order to process tax reclaims or to credit withholding tax in your personal income tax return. Currently, DEGIRO is unable to issue such tax documents. Such documents are subject to strict rules. As DEGIRO is liable for the content of the tax documents, it needs to be sure that the documents are compliant and auditable in line with different relevant regulations.
In addition, DEGIRO is dependent on information from other parties within the custody chain. DEGIRO is working on a solution so that it will be able to issue tax documents in the future.