Investing in investment funds is slightly different from investing in products such as stocks and ETF's. This is because these products are freely traded, whereas shares in an investment fund are traded on a fixed moment set by the issuer of the fund.
How do we process your orders?
When you place an order for a fund that is traded via Euronext Amsterdam we’ll send your order directly to the issuer. Keep in mind that if you place this order after business hours, we’ll send it on the next day the stock exchange is open. Orders for funds that are not listed on the Euronext Amsterdam will be collected once every business day and sent to the issuer. The cutoff time for these orders is 14:55 CET.
When can I expect my order to be executed?
The moment of execution is determined by the issuer of the fund and is generally once every business day. However, it is also possible that a fund trades weekly, monthly, or even quarterly. The orders that have been sent to the issuer will be executed against the Net Asset Value (NAV) of the fund at the moment of execution.
Because the NAV first has to be calculated, processing fund orders takes a bit longer than buying or selling regular stocks and ETFs. In general this means that if you place an order for a fund on the Euronext Amsterdam before 15.55 CET, the order will be executed the next day the market is open. Orders sent to Global Fund Services generally take 2 – 4 business days to be executed if they are submitted before the cut-off time.
Where can I find the exact information on when order execution takes place?
For more information about the specific moments of execution and/or settlement of a specific fund, you can consult the KID ('Key Investor Document')/KIID ('Key Investor Information Document') of the fund, visit the website of the issuer, or contact the issuer directly.
Good to know
Furthermore, we send the orders for funds that trade via Global Fund Services to the issuer via . This could mean that you will not receive the maximum number of shares in the fund as you would have expected with your investment. Unfortunately, DEGIRO cannot influence this.
Lastly, it is important to know that once an order is sent to the issuer, it can no longer be cancelled.
In our knowledge center you'll find more information about investing in funds.