Skip to main content
Home
Back to degiro.ie

  • Login
  • Open an account

How can we help you?

Trading on Margin

I am trading on margin and now my account is in deficit. What should I do?

Answer

Your Available to Trade amount is the sum of your Cash Account, cash held in other currencies, and your available margin. If this value becomes negative, you have exceeded your available margin from DEGIRO. 

In this case, please either close an open position(s) or make a deposit to your DEGIRO account to cover the deficit.

If the deficit results in a Margin Call from DEGIRO, our Risk department will contact you giving you a deadline to clear the deficit.

Please take into account that market movements can increase/decrease your deficit before the deadline is reached. 

Additionally, when making a deposit, please keep in mind that it can take up to 3 working days for us to receive and allocate your deposit. If you do not think that your funds will reach your DEGIRO account before your deadline, please send a Proof of Payment to our Risk Department at risk@degiro.nl.

Your Proof of Payment should contain all the following details in one document:

  • Your bank details
  • DEGIRO's bank details
  • Payment amount
  • Payment date

Once the Proof of Payment is received by our Risk Department and you have received a confirmation from DEGIRO that your proof has been accepted, your Margin Call will be resolved. However, the Margin Call task will remain visible on the platform until the deposit has been received and the deficit resolved.

Please be aware that sending a Proof of Payment does not guarantee that your proof will be accepted. Our Risk Department can still reject the provided proof if  the proof is not sufficient.

Additionally, please ensure you send your Proof of Payment well before the deadline from the email address linked to your DEGIRO account. Received Proof of Payments will be checked and approved by the Risk Department on a best effort basis. 

Please be aware that if we do not receive this Proof of Payment within a reasonable time before the deadline set for your Margin Call, the Risk Department may not take the proof into account and will start closing some of your positions. DEGIRO will apply charges to close these positions.

More information regarding our margin system and the deficit procedure can be found in Security Value, Risk Debit Money and Debit Securities document and in the Investment Portfolio Risk Handbook. These documents along with the Client Agreement are available at our Helpcentre.

Has your question been answered?

Related Questions

How do I transfer funds to my DEGIRO account?
How do I withdraw funds back to my bank account?
Can I make a transfer in another currency?
Can I transfer through a third party service?
My transfer hasn't arrived in my account. What should I do?
FAQ Software by 10+

Navigation

  • About DEGIRO
    • Safety and Security
    • History of DEGIRO
  • Account and Personal Details
    • Access to your DEGIRO Account
    • Profiles
    • Your Personal Details
  • Become a Client
    • Registering a DEGIRO Account
  • Fees
    • Trading Fees
    • Other Costs
  • Money Transfers and Handling
    • Trading on Margin
    • Deposits and Withdrawals
    • Currency Handling
  • Orders
    • Placing an Order
    • Order Types
    • Execution Policy
    • Order Issues
  • Trading Platform
    • Using the Trading Platform
    • Trade Confirmations
    • Price Feeds
    • My Positions
  • Trading Possibilities
    • Short Selling
    • Products and Markets
    • Portfolio Transfers
    • Derivatives
    • Corporate Actions
  • Tax
    • Transaction Tax
    • Withholding Tax
    • Tax Treaties
    • Tax Residency
  • Documents
    • Previous Documents
    • Portfolio Transfer Forms
    • Promotional
    • Morgan Stanley Liquidity Funds
    • References
    • Fee Schedule
    • Risk Model
    • Investment Services Information
    • Terms and Conditions
    • Trading and Exchanges
Home

  • Login
  • Open an account
Back to degiro.ie
DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

Copyright © 2021 DEGIRO All right reserved
Linkedin Facebook Twitter Instagram