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Is my information secure with DEGIRO? How do I request access to my data, or to have my information erased?

Answer

Your information is secure with DEGIRO. All client data is held securely, and we take steps to ensure your data is protected.

Under GDPR, you have the right of access to information about you held by DEGIRO. To make a right of access request, please contact our service desk by e-mail.

Under GDPR, you have the right to be forgotten. You may make a personal data erasure request by contacting our service desk. Please be aware that due to AML regulations, GDPR dictates that if you have made a deposit to DEGIRO, we are legally required to retain your data for seven years. In this case, once you make an erasure request, your data will be automatically erased after seven years. You will not need to contact us again to request this.

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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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