Is my information secure with DEGIRO? How do I request access to my data, or to have my information erased?

Your information is secure with DEGIRO. All client data is held securely, and we take steps to ensure your data is protected.

Under GDPR, you have the right of access to information about you held by DEGIRO. To make a right of access request, please contact our service desk by e-mail.

Under GDPR, you have the right to be forgotten. You may make a personal data erasure request by contacting our service desk. Please be aware that due to AML regulations, GDPR dictates that if you have made a deposit to DEGIRO, we are legally required to retain your data for seven years. In this case, once you make an erasure request, your data will be automatically erased after seven years. You will not need to contact us again to request this.