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Can I downgrade my account after upgrading to Active or Trader?

Answer

If you no longer wish to use the services of the Active or Trader account, and would therefore like to switch your account type back to Basic, please contact our Servicedesk. To change your profile back from Active or Trader to Basic, we kindly ask that you first make sure that…

  • …you do not hold a negative cash position in any currency on your account. Your cash balance in your base currency is visible in the top figures in your trading platform. If you hold any negative cash in a foreign currency, this will show in your portfolio.
  • …you do not hold positions in any derivatives in your portfolio.

Once the above conditions are met, we kindly ask you to confirm your request by sending your request to clients@degiro.ie. Please confirm the username of the account for which you would like to change the profile. Please note that we can only process the request if it is sent from the e-mail address that is linked to the account.

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DEGIRO is the first wholesale broker for private investors. An online investment platform for all types of investors. DEGIRO enables its customers to invest worldwide at unprecedented low rates. DEGIRO is investing globally for everyone. Previously, investing was often limited to stock exchanges in Europe or the United States. Through one platform, all DEGIRO investors gain access to products and markets worldwide. This means that private investors can spread their investments much better. DEGIRO fits perfectly with the investor who manages his business online. For us, customers do not pay for the salary of unnecessary staff. DEGIRO takes away the last difference between professional and private investors; the fees. Essential for the return of private investors.

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